About Survey Dates and Import File Dates

In Report Generator, the system automatically uses the following dates when you select a date range:

• The import file date is used for Contact Statistics data.
• The survey date is used for all other data.

The following examples show how dates are used for report data.

Example 1

1. From the View menu, select Score or Raw Data.
   
   
   
2. Select any of the available Selection Groups or Attributes.
   
   
   
3. Select the date for the report, and then click .
   
   .
   
   The data generated in the report is based on the survey date.   

Example 2

1. From the View menu, select Contact Stats.
   
   
   
2. Select the Closed Loop Alerts Selection Group.
   
   
   
3. Select the date for the report, and then click .
   
   .
   
   The data generated in the report is based on the survey date.

Example 3

1. From the View menu, select Contact Stats.
   
   
   
2. Select any of the Contact Stats Attributes
   (Partial graphic below).
   
   
   
3. Select the date for the report, and then click .
   
   .
   
   The data generated in the report is based on the import file date.

Example 4

1. From the View menu, select Contact Stats.
   
   
   
2. Select any of the Closed Loop Attributes.
   
   
   
3. Select any of the Contact Stats Attributes.
   (Partial graphic below).
   
   
   
   
4. Select the date for the report, and then click .
   
   .
   
   The Closed Loop data generated in the report is based on the survey date.
   The Contact Stats data generated in the report is based on the import file date.

See also:

Report Generator

Navigating the Report Generator