Closed Loop List

To view the Closed Loop List report click Menu, and under Fix It, click Closed Loop List.

The Closed Loop List report provides Closed Loop detail in list form.

The following table describes navigation and tasks you can perform in the report.

To perform this task Do this
Filter your view
  • To select a program, click the program tab. Overall is selected by default.

  • To view a specific model, click the All Models tab.

  • To select Phone or Web, click the All tab.
    To update your selections, click .

Search for data

In the search box, enter a customer name, dealer code or dealer name, and then click .

Select a Closed Loop status

In the Status dropdown list, select a status.

View customer information

Click the customer name, and the Customer History report opens to the customer you selected.

View a comment

To view the entire comment, in the Dealer Comment column, click the icon.

View additional data

Click the scroll arrows  

Sort column contents

Click the up or down arrow next to the column label.

Move to the next or previous page

Click the arrows at the bottom right corner of the web page.

 

See also:

Closed Loop Summary